As a Technical Curriculum Developer, you will join our Customer Education & Training team to help us deliver exceptional cloud engineering content to our customers, including the Datadog Learning Center, workshops, and certification exams. Working closely with our engineering, product, and customer success teams, you will work hands-on with the software, devops, and security technologies that Datadog monitors. You have strong security, software development, and instructional expertise to create new self-paced and instructor-led training for our customers. You will improve existing learning content for the ever-expanding solutions that we offer.
What You’ll Do:
- Collaborate with our engineering and product teams to produce engaging high quality training courses and content for Datadog’s customer and partner curriculums
- Collaborate with stakeholders to evaluate customer training requirements, and turn those requirements into a roadmap with clearly scoped courses that have well defined learning paths
- Communicate with customers to understand their technical needs in order to build courses that help them become proficient in using Datadog products
- Create high quality hands-on labs that can be delivered both as self paced online programs or instructor-led training
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Review demo code and courses created by other curriculum developers. Coach them to improve the technical and instructional quality of their work in line with their manager’s quarterly milestones.
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Coach experts around the company to deliver live workshops at Datadog events.
- Write application and infrastructure code to enhance existing learning project applications so that customers can learn to use Datadog security features
- Help create and maintain the technical systems and environments used in hands-on labs (GitHub Actions, disk image build workflows, installation