Technical Account Manager

Lambda, The Superintelligence Cloud, is a leader in AI cloud infrastructure serving tens of thousands of customers. Our customers range from AI researchers to enterprises and hyperscalers. Lambda's mission is to make compute as ubiquitous as electricity and give everyone the power of superintelligence. One person, one GPU. If you'd like to build the world's best AI cloud, join us. *Note: This position requires presence in our San Francisco, San Jose, or Bellevue office location 4 days per week; Lambda’s designated work from home day is currently Tuesday. The Technical Account Manager owns the technical health of the post-sales relationship for Lambda’s public cloud accounts, spanning AI-native startups, Enterprises, and Fortune 500 companies. Where the Customer Success Manager owns the commercial health of an account, you own its technical health: the customer’s workloads run well, the architecture is right, the SLA story is defensible, and technical risk is found and retired before it threatens revenue. Solutions Engineering carries the account through pre-sales and hypercare; at handoff, you take ownership of the technical relationship for the life of the contract. This is a hand... Click Apply to read the full job description.