Team Lead, Renewals

Who we are We're Redis. We built the product that runs the fast apps our world runs on. (If you checked the weather, used your credit card, or looked at your flight status online today, you’re welcome.) At Redis, you’ll work with the fastest, simplest technology in the business—whether you’re building it, telling its story, or selling it to our 10,000+ worldwide customers. We’re creating a faster world with simpler experiences. You in? Key Responsibilities Leadership & Team Management Lead, mentor, and develop a team of Renewals Specialists to achieve retention and revenue targets - Set clear performance goals, KPIs, and career development plans - Foster a high-performance, collaborative, and accountable team culture Renewal Management - Lead the renewal process for assigned accounts to improve renewal rates. - Engage with customers 180 days before renewal deadlines to secure timely renewals & multi-year contracts. - Prepare accurate renewal quotes and contracts in line with company policies. - Ability to independently run a full renewals process with efficiency and urgency Customer Engagement - Build strong relationships with customers to understand their needs and challenges. - P... Click Apply to read the full job description.