Team Lead, Live Operations

About the Team:

New Verticals (NV) is a key growth engine for DoorDash, encompassing Convenience, Grocery, Retail, and Alcohol. The Live Operations team is the backbone of these businesses, responsible for ensuring fulfillment quality, operational consistency, and a seamless marketplace experience for consumers, dashers, and merchants at scale.

About the Role:

As the LiveOps Team Lead, you will take ownership of a specialized pod of four (4) Senior Support Specialists. Your mission is to raise the bar on performance, ensuring uncompromising adherence to SOPs a