Supervisor Job Description: POSITION SUMMARY
Manage a team dedicated to executing Natera’s billing strategy. This essential function will lead our efforts to collect payments for our services from patients and provide support from internal Natera team members Team.
PRIMARY RESPONSIBILITIES
Supervise a team of Patient Success Specialist
Daily supervision of staff to include all department sub-teams
Assists with feedback on hiring, discipline, and performance
evaluations.
Ensures the team exceeds all performance KPIs and metrics
Responsible for monitoring and QA of inbound and outbound calls and
providing feedback
Responsible for ... Click Apply to read the full job description.