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Support Specialist (Tier 3)

Jobgether
8 days ago
Full-time
Remote
Worldwide
Remote Customer Support
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Support Specialist (Tier 3) based in Australia. Join a global sports technology environment where customer support plays a key role in helping teams, athletes, and organizations maximize the value of their digital tools. As a Support Specialist (Tier 3), you will provide expert assistance to customers, troubleshoot technical challenges, and ensure exceptional support experiences across the APAC region and beyond. You will work closely with users, internal teams, and product specialists to identify issues, share insights, and improve customer outcomes. This role combines technical problem-solving, communication, and customer advocacy in a fast-paced, collaborative environment. It is an excellent opportunity for a support professional passionate about technology, sports, and delivering meaningful customer experiences.