Support Specialist

ABOUT KOJO It's time to build. Whether it's creating more housing, upgrading our infrastructure, or adapting to climate change, one thing is clear: the construction industry is at the center of solving our biggest problems. We’re making buildings cheaper and easier to build by transforming the way commercial construction companies buy their materials. Join us. Founded in 2018, Kojo is now one of the fastest-growing construction technology companies in the world. Construction accounts for $10 trillion in global spend annually and we can’t live without its output - our roads, schools, hospitals, and offices. Despite this, there’s been very little innovation over the past 70 years in how materials - which constitute up to 40% of project costs - are bought and sold. This is our opportunity. We're looking for a Level 2 Support Agent who takes genuine pride in being fast and accurate on known problems, and has the analytical instincts to work through the new ones. You'll own a queue of 30–40+ tickets a day from specialty contractors and subs across the country, sitting at the center of how Kojo's customers experience the product every day. The quick cadence can be overwhelming and much o... Click Apply to read the full job description.