SUPPORT RESILIENCE REPRESENTATIVE Location: Manchester, UK Working pattern: Either Tuesday - Saturday or Sunday - Thursday Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Reporting into the Support Resilience Team Lead, you will be part of the newly formed Support Resilience team - a cross-trained, flexible team based in our Manchester office, built to provide high-quality surge support across our Insurance, Reviews, and Payments functions. This is a brilliant opportunity to join a growing team and develop a broad set of operational skills across multiple functions, supporting riders when they need us most. WHAT YOU’LL BE DOING You’ll be joining the Support Resilience team, working at the forefront of complex and high-impact cases. This newly formed, cross-trained, and flexible team is built to provide high-quality surge support across our Insurance, Reviews, and Payments functions. Here’s what your day-to-day might look like: - Flex across key functions to deliver high-quality support across Insurance validations, Reviews, and Payments queries based on real-time business demand. - Own rider communicatio... Click Apply to read the full job description.