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Support Engineer

Jobgether
1 day ago
Full-time
Remote
Worldwide
Remote Customer Support
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Support Engineer based in India. This role is ideal for a technically skilled support professional who enjoys solving operational challenges and keeping critical enterprise systems running reliably. You will provide day-to-day production support for an Enterprise Document Management System (EDMS), handling incidents, service requests, maintenance, and troubleshooting. The position combines hands-on technical problem-solving with proactive monitoring and system improvement. You will work across data integration, databases, analytics connectivity, and system monitoring technologies. Your work will help ensure platform stability, minimize disruptions, and maintain dependable business operations. This is an opportunity to work in a structured technical environment while contributing to the reliability and continuous improvement of enterprise systems.