Dovetail is a rapidly growing global company on a mission to improve the quality of every thing. Our AI-native customer intelligence platform helps thousands of teams from Fortune 500 companies to innovative startups to bring together customer insights from across their organization.
We capture every sales call, survey, report, interview, support ticket, renewal call, usability test, and app review, and transform that raw data into actionable insights your product team can leverage. By helping our customers truly understand their users, we empower them to build better products, services, and experiences.
We’re seeking ambitious problem solvers from diverse backgrounds who are valued for their experience, passionate about their craft, and excited about the work we’re undertaking.
We’re looking for a Staff Software Engineer to join our team in Sydney in an in-person first role, where you’ll set architectural direction, operate as a technical multiplier across our teams, and ship capabilities that shape how every customer discovers and acts on insights.
WHAT YOU WILL DO
- Join our product engineering team. You'll be a crucial part of our product team, working closely with your engineering manager, tech lead, product manager, designer, and other engineers to evolve the feature set of Dovetail's product.
- Deliver high-quality software design. Working with your product team, you'll identify, define, design, and implement technical solutions for Dovetail’s web product, including both frontend and backend development, to create meaningful value for our customers.
- Mentor and support other engineers. We're growing quickly and, as a staff engineer, you'll assist in optimizing the team to continually improve their software practices through code review, pair programming, design sparring, etc to support career growth.
- Foster a culture of pragmatism. You'll maintain and foster a pragmatic approach to software development whilst also collaborating towards the establishment of detailed guidelines and standards for product development processes based on industry best practices and your experience.
YOUR BACKGROUND
- Extensive experience building web products. You'll have hands-on exposure building fullstack web applications, including frontend websites and backend services with technologies like TypeScript, React, GraphQL, Node, PostgreSQL on top of cloud vendors like AWS and GCP. Previous experience with an object-oriented programming language such as C++, Java, Python, etc. is essential for this role.
- Experience managing software projects. You'll have the ability to own the delivery of complex features, break down requirements and provide reasonable estimates.
- A passion for innovation and learning. We’re an AI native business. We build products using AI and ML based technologies like Sagemaker, Bedrock and the best models from Anthropic, Google and Amazon. We’re also continually innovating in the use of AI tooling to build and s