Staff Product Designer, Incident Response Management

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Staff Product Designer, Incident Response Management based in the United States. This role focuses on designing intuitive, scalable experiences that help technical teams effectively detect, manage, and learn from incidents. You will shape product experiences across web, mobile, collaboration tools, and emerging AI-driven workflows while solving complex challenges for engineers, SREs, and technical users. Working within a global product design organization, you will collaborate closely with engineering, product, research, and customer teams to deliver impactful solutions. The ideal candidate combines deep product design expertise, strong technical empathy, and the ability to influence product direction through thoughtful design decisions. This position offers the opportunity to improve critical workflows used by organizations managing complex systems and infrastructure. You will help define the future of incident response experiences while mentoring designers and contributing to design team evolution.