Company Overview
PandaDoc empowers more than 60,000 growing organizations to thrive by taking the work out of document workflow. PandaDoc provides an all-in-one document workflow automation platform that helps fast scaling teams accelerate the ability to create, manage, and sign digital documents including proposals, quotes, contracts, and more. For more information, please visit https://www.pandadoc.com.
What You'll Do
Experimentation & Causal Strategy
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Lead the Experimentation Roadmap: Define, champion, and execute a strategic roadmap for measuring impact across PandaDoc, focusing on high-leverage business questions related to customer workflows, churn risk, and long-term value (LTV).
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Advanced Experiment Design: Design, implement, and rigorously analyze complex A/B tests, multivariate experiments, and adaptive experimentation methods, including the application of Bayesian experimentation, to assess the effectiveness of proposed product changes and business levers.
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Causal Inference Beyond A/B: Apply advanced causal inference techniques (e.g., difference-in-differences, synthetic control, propensity score matching, and instrumental variables) to scenarios where randomized controlled trials (RCTs) are infeasible.
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Deep Dive Analysis: Conduct complex, proactive, and exploratory analysis to discover latent user behavior, emerging trends, and root causes of changes in key metrics, translating these findings into actionable product and business insights.
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Develop Measurement Frameworks: Define, instrument, and govern a unified Key Performance Indicator (KPI) framework that maps low-level product health metrics to high-level business outcomes, ensuring consistent and scalable measurement across the organization.
Technical Leadership & Influence
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Scaling Data Science: Partner with Data Engineering to design and build scalable, self-serve experimentation tooling and reusable analytical assets and frameworks (e.g., causal machine learning models) that empower other analysts and data consumers.
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Strategic Influence: Act as a strategic thinker by translating complex statistical findings into clear, compelling, and actionable business narratives for cross-functional partners and senior leadership (VP/C-suite), driving strategic decisions and investment prior