Sr Technician, NETS Advanced Voice Routing

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Sr. Technician, NETS Advanced Voice Routing based in United States. In this role, you will play a key part in maintaining the reliability and performance of a large-scale network environment by diagnosing and resolving complex technical issues that impact operations nationwide. Working in a fast-paced, 24/7 support environment, you will collaborate with cross-functional teams to improve troubleshooting processes, restore critical services, and enhance the customer experience. This position combines advanced technical analysis, real-time operational support, and continuous process improvement while offering opportunities to mentor colleagues and contribute to long-term network stability. It is an excellent opportunity for professionals who thrive in high-impact technical environments and enjoy solving challenging infrastructure issues.