This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Sr. Manager, Implementations based in United States. This role is responsible for leading a high-impact onboarding function that directly shapes customer success and long-term retention.You will oversee a team of implementation professionals while ensuring hundreds of customer projects progress smoothly, efficiently, and on schedule.The position combines people leadership, operational excellence, and customer advocacy in a fast-moving technology environment.You will build scalable processes, improve implementation quality, and create a seamless experience from contract signing to customer value realization.Working cross-functionally with Sales, Product, Customer Success, and Support teams, you will help align teams and proactively solve challenges.This is an opportunity for a detail-oriented leader who thrives on accountability, organization, and creating exceptional customer outcomes.