Sr. Customer Success Manager - Mumbai

Who we are We're Redis. We built the product that runs the fast apps our world runs on. (If you checked the weather, used your credit card, or looked at your flight status online today, you’re welcome.) At Redis, you’ll work with the fastest, simplest technology in the business—whether you’re building it, telling its story, or selling it to our 10,000+ worldwide customers. We’re creating a faster world with simpler experiences. You in? Role Overview We are looking for a passionate and results-oriented Customer Success Manager (CSM) to join our team in Mumbai, India. As a CSM at Redis, you will play a critical role in building strong relationships with our customers, ensuring they realize maximum value from our solutions, and driving long-term satisfaction and retention. You will work closely with cross-functional teams to align Redis’s offerings with customer goals, becoming a trusted advisor and advocate for their success. Key Responsibilities: 1. Customer Relationship Management: (Travelling across India 30-40%) - Serve as the primary post-sale point of contact for assigned customers, fostering trust and understanding their business goals. - Proactively engage customers to ensure... Click Apply to read the full job description.