Sr. Customer Success Manager - Enterprise (East)

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Sr. Customer Success Manager - Enterprise (East) based in United States. This role offers the opportunity to manage strategic enterprise relationships and help customers maximize the value of a leading SaaS platform.You will serve as a trusted advisor, guiding organizations through adoption, engagement, and long-term success.Working closely with customers and internal teams, you will influence retention, expansion, and overall customer satisfaction.The position requires a strong combination of relationship management, technical understanding, and business acumen.You will collaborate with sales, product, training, and professional services teams to deliver impactful customer outcomes.This is an opportunity to join a forward-thinking environment where your work directly supports customer growth, innovation, and operational success.