Sr. Customer Success Manager - Enterprise (East)
SmartsheetFor over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day.
The Sr. Customer Success Manager focuses on building high-value, strategic relationships with large customers. The role requires extensive experience in SaaS Customer Success, strong business acumen and exceptional communication skills.
The Sr. Customer Success Manager is expected to provide thought leadership and mentorship, as well as lead and/or contribute to special programs and projects. For the right candidate, this is a career-defining opportunity to join the market leader in Collaborative Work Management (CWM) and help influence the future of Customer Success as a vocation.
This role reports to a Manager of Cus... Click Apply to read the full job description.