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Sr. Customer Retention Specialist

Gohighlevel
2 days ago
Full-time
Remote
Worldwide
Remote Other
About Us HighLevel is an AI-powered, all-in-one white-label sales and marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We proudly support a global and growing community of over 2 million businesses, including agencies, consultants, and organizations across industries. HighLevel equips users with the tools needed to capture, nurture, and convert leads into loyal customers. As of mid-2025, HighLevel processes over 4 billion API hits and handles more than 2.5 billion message events daily. Our platform manages over 470 terabytes of data across five databases, operates through a network of 250+ microservices, and supports more than 1 million hostnames. Our People With over 1500 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software β€” we are building a global community rooted in creativity, collaboration, and impact. We cultivate a culture where innovation thrives, ideas are celebrated, and people come first. Our Impact As of mid-2025, our platform powers over 1.5 billion messages, generates more than 200 million leads, and facilitates over 20 milli... Click Apply to read the full job description.