Sr. Customer Enablement Practitioner – WFO

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Sr. Customer Enablement Practitioner – WFO based in United States. This is a senior, hands-on technical role focused on helping enterprise customers maximize Workforce Optimization (WFO) solutions.You will serve as a specialized technical expert, stepping into complex engagements involving workforce management, quality management, integrations, and workflow design.The role combines customer-facing consulting with practical configuration, troubleshooting, architecture, and technical delivery.You will lead focused engagements from discovery through recommendations and implementation, while partnering with Technical Success Managers who own the broader customer relationship.Your expertise will directly influence customer outcomes, product feedback, and the evolution of internal technical knowledge.Success requires deep WFO and integration expertise, strong ownership, and the confidence to navigate sophisticated technical challenges.This fully remote opportunity offers the chance to work with enterprise environments, solve complex problems, and operate as a ... Click Apply to read the full job description.