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Solutions Experience Architect

Zscaler
23 days ago
Full-time
Remote
Worldwide
Remote Cybersecurity

About Zscaler

Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.

Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability.

We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.

Role

We are looking for a Solutions Experience Architect to join our team. This is a fully remote role, reporting to the Manager, Hands-On Solutions within the Hands-On Solutions department.

As a Solutions Experience Architect at Zscaler, you will be responsible for creating, maintaining, and optimizing our demo and lab environments. You will collaborate closely with various teams within Zscaler to ensure they have the tools and resources necessary to effectively enable our customers and partners. Your experience with automation and infrastructure management will be essential in building and maintaining these environments.

What you’ll do (Role Expectations)

  • Assist with administration of Zscaler Products & features in the demo environment - referred to as the Solutions Demo Center (SDC)
  • Administer 3rd party applications in the demo environment (maintain, update, etc)
  • Provide support for various demo and lab environments via email and enterprise messaging, escalating when necessary
  • Help to create and maintain demo environment documentation