Solutions Engineer, Sydney

ABOUT US:

Notion helps you build beautiful tools for your life's work. In today's world of endless apps and tabs, Notion provides one place for teams to get everything done, seamlessly connecting docs, notes, projects, calendar, and email—with AI built in to find answers and automate work. Millions of users, from individuals to large organizations like Toyota, Figma, and OpenAI, love Notion for its flexibility and choose it because it helps them save time and money.

In-person collaboration is essential to Notion's culture. We require all team members to work from our offices on Mondays, Tuesdays, and Thursdays, our designated Anchor Days. Certain teams or positions may require additional in-office workdays.


ABOUT THE ROLE:

The Notion sales organization has a strong Product Led Growth lean, with many customers entering our funnel through our self-service motion before our product grows toward being a wall-to-wall solution. As we grow, more and more prospects are investigating how Notion can integrate with their existing tech stack, replace existing solutions, or be deployed in large or phased implementation to support desired business goals. As an early member of the Solutions Engineering team, you will:

- Partner with members of the sales org on customer engagements with prospective and existing customers

- Respond to advanced product and technical questions, RFPs, and security questionnaires in a precise and timely manner

- Provide thoughtful technical guidance to customers throughout the sales process, with a focus on quickly enabling customers to successfully deploy and integrate Notion

- Showcase custom solutions with Notion based on deep understanding of Notion’s ability to support customer workflows and integrated applications as part of the pre-sales process

- Curate structured product feedback to enable the Product and Engineering teams to enhance and refine Notion to solve customer needs

- Work with marketing to refine our technical narrative for the product, including blog posts, webinars, and customer-facing marketing collateral

- Educate the sales org on the product, upcoming releases, competitive analysis, and topical information about typical customer environments and third party applications

- Document technical considerations and contribute to internal knowledge bases as a resource for other teams, customers, and partners


WHAT YOU'LL ACHIEVE:

- Serve as the customer's technical advisor: You'll help customers craft Notion to serve their specific business needs and explore new workflows and use cases.

- Meaningfully shape our future product and messaging: As you engage with customers, you'll gain insights to help us serve them better — and work with product to inform what we do next.

- Help build the foundations of Solutions Engineering at Notion - As an early member of our SE org and regional team, you'll be instrumental in helping define our sales-assisted motions.

- Join a fantastic team at a magica