Solution Architect, Salesforce - Service Cloud Voice, Contact Center

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Solution Architect, Salesforce - Service Cloud Voice, Contact Center based in United States. As a Salesforce Solution Architect, you will shape enterprise-grade solutions that connect customer experience, business processes, and modern cloud technology.You will lead complex architecture discussions involving Salesforce Contact Center, Service Cloud Voice, and Amazon Connect.The role combines strategic solution design with hands-on technical leadership across pre-sales and delivery engagements.You will translate business and technical requirements into scalable architectures, integrations, and implementation standards.Working closely with clients, sales teams, project leaders, and technical specialists, you will influence solutions from initial concept through execution.You will also help establish architecture standards, strengthen engineering practices, and mentor technical teams.This is an opportunity to make a meaningful impact in a fast-paced consulting environment while solving complex customer and technology challenges.