Are you ready to make a real impact on people's lives and be part of a rapidly-growing team? Natera is seeking a Software Engineer III to help design, develop, and maintain our Voice AI platform. This platform handles thousands of patient calls daily, providing automated test status, identity verification, billing support, and intelligent routing — directly improving patient access to their genetic testing results. Join us in our mission to change the way disease is managed, and be a part of a dedicated group of professionals who are passionate about making a difference.
The Software Engineer III – Voice AI is responsible for building and maintaining the real-time conversational AI systems that power Natera's automated patient call center. This role requires strong expertise in TypeScript and Node.js, hands-on experience with voice AI pipelines (STT, LLM orchestration, TTS), and familiarity with telephony sys... Click Apply to read the full job description.