Soft Services Continuous Improvement Manager

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Soft Services Continuous Improvement Manager based in the United States. This is a strategic, fully remote role focused on improving operational efficiency, service delivery, and financial performance across a portfolio of soft services accounts.You will identify performance gaps, uncover root causes, and lead initiatives that generate measurable, finance-validated P&L improvements.The position combines operational expertise with financial analysis, workforce optimization, technology adoption, and enterprise-level project leadership.You will work across janitorial, custodial, office, mailroom, and grounds services, partnering with account leaders to improve productivity and profitability.A major focus will be optimizing labor models, reducing unnecessary costs, and scaling technology and AI-enabled solutions across client sites.You will collaborate closely with Finance, Business Development, Commercial Operations, HR, and technology teams in a highly cross-functional environment.This opportunity is ideal for an experienced continuous improvement lead... Click Apply to read the full job description.