Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience — one where customer support is no longer transactions, but meaningful exchanges.
It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com, Allianz, SAP, BarmeniaGothaer and TUI already deploying Parloa at scale.
Parloa is transforming customer experience through AI-powered agents. Our enterprise customers are rethinking how service is delivered across contact centers, digital channels, and global operations — and services partners play a critical role in how these transformations are executed and scaled.
As the Services Partnerships Manager, you will own and grow a portfolio of strategic CX Integrators and Regional Systems Integrators across North America. These partners are deeply embedded in enterprise organizations, working across multiple stakeholders, departments, and complex delivery environments.
You will operate as a hands-on, deal-oriented partner leader, working closely with both partners and Parloa’s internal teams to drive pipeline, influence complex enterprise sales cycles, and ensure successful go-to-market execution.
This is a highly cross-functional role at the intersection of partnerships, sales, and delivery; requiring strong execution, structured thinking, and the ability to navigate complex stakeholder environments.
This is your opportunity to build deep, strategic partnerships, directly influence enterprise deals, and drive measurable business impact through co-selling and services-led growth.