Senior Union Paymaster I

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Union Paymaster I based in Canada. This is a senior payroll operations role focused on processing complex union payrolls accurately, compliantly, and within defined service-level timelines.You’ll apply advanced knowledge of collective bargaining agreements, union rules, side letters, and production working conditions to resolve challenging payroll scenarios.The role combines hands-on payroll expertise with judgment, escalation management, and customer-focused problem solving.You’ll act as a trusted resource for complex cases while supporting peers through mentoring and knowledge sharing.You’ll also contribute to stronger processes by identifying recurring issues, improving documentation, and helping refine operational workflows.The environment is fast-paced and collaborative, with close interaction across payroll, labor relations, customer success, product, engineering, and other teams.This is an opportunity to have a meaningful impact on payroll quality, operational efficiency, and the overall employee and customer experience.