Senior Support Analyst-Dental Prepay

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Support Analyst-Dental Prepay based in United States. This role supports the stability and performance of enterprise data platforms, applications, configurations, and infrastructure. You will investigate technical issues, coordinate resolution efforts, and act as a key bridge between technical teams and business stakeholders. The position requires strong analytical thinking and the ability to diagnose complex issues when root causes are not immediately apparent. You will work closely with data operations, engineering, infrastructure, database, implementation, and configuration management teams. A strong focus on production support, root cause analysis, process improvement, and knowledge sharing will help strengthen operational reliability. This is an opportunity to take ownership of critical technical issues while improving the processes and support capabilities behind them.