This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Support Analyst based in India. Join a fast-paced and mission-driven environment where customer experience, operational excellence, and data-driven problem solving are at the core of daily activities. This role offers the opportunity to serve as a key point of contact for customers, ensuring timely resolution of inquiries while contributing to platform improvements and cross-functional initiatives. You will collaborate closely with teams across Customer Success, Sales, Product, Engineering, and Implementation, helping drive customer satisfaction and long-term retention. The position is ideal for professionals who enjoy solving complex challenges, working independently, and delivering high-quality support experiences. With exposure to innovative technologies and meaningful projects, this role provides strong opportunities for professional growth while contributing to solutions that positively impact the global healthcare ecosystem.