Senior Solutions Engineer

ABOUT THE ROLE This senior, customer-facing role bridges pre-sales and implementation for a supply chain software platform focused on temperature-controlled logistics. You will work across Sales, Customer Success, Product, Engineering, and Delivery, owning the technical solution from initial discovery through customer go-live. WHAT YOU'LL DO - Lead technical and process discovery with customer stakeholders in supply chain, quality, logistics, and IT. - Deliver tailored product demonstrations based on customer workflows, products, and logistics requirements, and address technical objections. - Design customer solutions by identifying relevant modules, data needs, integrations, phases, and scope boundaries. - Develop sequenced implementation plans and statements of work, surfacing effort, dependencies, and delivery risks. - Partner with Sales on proposals and commercial documents to ensure commitments are technically deliverable. - Carry solution designs into delivery, lead workshops, support configuration, and remain accountable through go-live. - Coordinate technical handoffs across Product, Data, Engineering, and Delivery teams, and share customer insights with Product. - Create r... Click Apply to read the full job description.