About the Role
Define the Future of Platform Operations: Operate a platform built by 200 engineers with a team of only five people. The necessary tools, APIs, and infrastructure for efficient operation do not yet exist and must be built. Gain Broad, Deep Expertise: The role offers hands-on involvement across the entire product and development stack.
Recent examples include:
- Tracing commercial-side dev infrastructure build pipelines.
- Designing Continuous Delivery (CD) processes for government deployments that will eventually be used commercially.
- Improving underlying cloud infrastructure emission processes.
- Working with application teams to learn about and deploy nearly every product
The ideal candidate:
- Brings a combination of technical depth, problem-solving skills, and leadership experience
- Navigates ambiguity and works effectively in complex, distributed systems
- Collaborates across teams and escalates issues when needed to maintain progress
- Identifies and addresses inefficiencies in workflows and operations
- Contributes to clarity, accountability, and process improvement
- Balances individual technical work with big picture system and team needs
Must-Have Qualifications
- Proven ability to maintain 99.99% uptime in production environments
- 7+ years of overall experience, including 6+ years in software development and 3+ years in DevOps practices.
- 3+ years of experience with Kubernetes, Terraform, Python or Go, and AWS
- 4+ years of experience working with distributed systems
- Familiarity with Redis, Kafka/PubSub, and relational databases
- Experience in fast-paced or startup-like environments
- Strong collaboration and communication skills across cross-functional teams and divisions
- Ability to ramp up quickly and contribute in complex, large-scale environments
- Demonstrated leadership in incident management and operational reliability
Nice-to-Have Qualifications
- Experience with FedRAMP compliance and government security requirements
- Track record of implementing secure CI/CD pipelines in restricted or regulated environments
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