Senior Software Engineer, Data Management

This role can be performed remotely anywhere within Bogotá, Colombia.

Step into the future of behavioral data and AI, where your work will directly shape how companies understand and improve their customers digital experiences.

As a Senior Software Engineer on the Data Management team, you will help build out capabilities that power Fullstory’s next generation of AI-enhanced products so that our users can have powerful, intuitive, and frictionless experiences. You will collaborate with your team to design and build new data management capabilities and features that understand and automatically label the critical components that make up digital experiences.

To excel in this job, you must have a deep sense of customer empathy and a passion for building products that are both powerful and simple to use.

In a typical day, you might:

- Make instrumentation irrelevant by creating and managing services that automatically identify, label, and provide semantic meaning to raw user event data.

- Design and build features that move Fullstory toward a zero-configuration future, allowing our customers to analyze all of their behavioral data with minimal setup.

- Partner with product and design counterparts to propose new solutions for solving customer pain points or streamlining their experience.

- Collaborate with your engineering peers through design discussions, pair programming, and thoughtful code reviews to uphold high technical quality and ship software with confidence.

- Own the operational health of the features you build, monitoring services and resolving issues if needed.

Here’s what we’re looking for:

- A passion for solving complex engineering problems. You are excited by the challenge of turning raw, unstructured behavioral data into meaningful, semantic information that enables automated insights and powers downstream systems.

- Experience designing robust and scalable APIs. You have a history of building, and maintaining high-performance services, ideally with experience using technologies like gRPC and Protocol Buffers.

- Proficiency in a strongly-typed language. You're comfortable building backend systems in a language like Go, Java, Typescript, or Rust, and you appreciate the value of type safety in large-scale systems.

- Experience building, monitoring, and managing distributed systems at scale. Bonus points if you have experience working with Apache Solr or Apache Lucene.

- A track record of effective collaboration, autonomy, and ownership. You communicate clearly, document your work, and have a history of leading and delivering team initiatives, seeing features through from idea to production and beyond.

- Leverage AI tools to enhance work quality and accelerate timelines by implementing AI solutions that optimize efficiency.

The impact you will have in 6 Months:

- You will be delivering features to production with growing autonomy, taking ownership of projects that directly reduce our customers' need for man