Senior Software Engineer - Conversational AI

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Software Engineer - Conversational AI based in United States. This is a senior engineering opportunity focused on building production-grade software that powers conversational AI and digital customer experiences. You will develop core platform capabilities, backend services, and user-facing functionality supporting AI-driven customer interactions across digital and voice channels. The role combines distributed systems engineering, real-time communications, cloud-native architecture, and AI-enabled development. You will work closely with Product, Design, QA, and engineering teams from initial planning through production support. Success in this role means delivering secure, scalable, observable, and low-latency systems that improve customer experiences at scale. You will also contribute to engineering standards, mentor peers, and help shape the technical direction of an evolving AI platform. This is a fully remote role within the United States.