Senior Sales Enablement Specialist (Post Sale), In-Store

About the Team

The Sales Enablement team, under the In-Store Strategy & Operations organization, enables the productivity of our sales and go-to-market organizations through alignment with capital OKRs and a 360-degree enablement strategy that encompasses activation across process, product, skill, GTM strategy and tooling. Through partnerships with Sales, Product, Marketing, and Operations, we design and deliver critical enablement programs that activate the business to drive sales performance and contribute to DoorDash’s overall success.

About the Role

As a Senior Associate, you will support the end-to-end enablement strategy for our In-Store line of business. Your role will focus on equipping post-sales teams with the messaging, training, resources, and processes they need to drive performance and consistency across the customer journey.

You will partner closely with Customer Success, Product Marketing, Systems, and Strategy & Operations to identify skill gaps, refine positioning, improve sales plays, and translate strategic priorities into actionable enablement programs. This includes developing onboarding materials, reinforcing product knowledge, supporting launch readiness, and driving adoption of best practices across the team.

Your primary focus is enabling frontline teams to be more effective — improving ramp speed, increasing win rates, boosting customer retention metrics , and driving expansion and upsell performance. You will act as a bridge between frontline teams and cross-functional partners — gathering insights from the field, identifying friction points in messaging or process, and turning them into clear training, documentation, and playbooks that help teams work smarter, faster, and more confidently.

This is a highly execution-oriented role with strong impact: your work will directly influence productivity, revenue outcomes, and the overall quality of customer engagement within the In-Store business.

You are excited about this opportunity because...

• You enjoy supporting sales and post-sales teams by improving the way they work — helping them operate more efficiently, confidently, and consistently.