Senior Renewal Representative

At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers. We do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in: As a Senior Renewal Representative, you will play a pivotal role in managing a broader and more complex portfolio of customer accounts, with an emphasis on strategic account retention and growth. Leveraging your foundational experience, you will take ownership of high-value and multi-product renewals, collaborate cross-functionally to optimize outcomes, and proactively engage accounts to identify expansion opportunities. What You Will Do - Manage a diverse portfolio of renewal accounts, including medium and large-scale contracts, to ensure timely and accurate renewals. - Develop and execute tailored renewal strategies to maximize customer retention and identify expansion opportunities. - Collaborate closely with Customer Success Managers (CSMs) and Sales Repres... Click Apply to read the full job description.