Senior Program Manager, Retail Strategy and Operations

About Toast

Toast is driven by building a platform that helps our customers adapt, take control, and get back to what they do best: building the businesses they love.

About the role   

Toast Retail is Toast's fastest growing new vertical. As the Senior Manager of Retail Operations & Strategy, you will be the operational backbone supporting the teams powering that growth. Reporting to the Director of Retail Operations & Strategy, this person will partner with leaders across Product, Customer Success, Care, and others to build the programs and processes that enable the Retail business to scale.

A day in the life (Responsibilities) 

• Lead and project-manage cross-functional initiatives across Care, Customer Success, and Product - driving alignment, accountability, and momentum across teams.
• Build operational programs from the ground up: identify where the business needs structure, design the process, and see it through ... Click Apply to read the full job description.