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The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.
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As a Senior Professional Services Technical Architect, AI at GitLab, you'll be an embedded GitLab Duo Agent Platform expert who helps customers move from ideas to production. You'll work directly with customer teams as a consultative partner, running in-depth discovery to understand their environment and priorities, then designing and delivering solutions that connect business goals to architecture and implementation. This is a deeply technical, customer-facing role where you'll build and deploy Custom Agents, Custom Flows, and CI/CD integrations. You'll own delivery end-to-end, from prototype through production support.
You'll partner closely with Professional Services and Customer Success stakeholders, including Professional Services Engineers, Project Managers, Customer Success Managers, and Solution Architects. You'll also measure and communicate impact using customer-aligned success criteria and analytics, and you'll help codify repeatable deployment patterns and lessons learned into reusable assets and product feedback. This role reports to the Senior Manager, Technical Architects, and you'll travel for customer site engagements and company onsite events.