Senior Product Owner - Brokerage Technology Team - IFG

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Product Owner - Brokerage Technology Team - IFG based in the United States. This senior product leadership role will shape the evolution of technology supporting Medicare brokerage and contact center operations.You will own the product vision and roadmap across Genesys Cloud CX and Salesforce CRM, connecting business strategy with scalable technology solutions.The role has broad visibility across sales, operations, agent contracting, commissions, compliance, call center support, and external brokerage partners.You will translate complex business needs into prioritized product initiatives that improve agent productivity, customer experiences, and operational efficiency.Working in a remote, cross-functional environment, you will lead delivery, remove roadblocks, manage dependencies, and influence stakeholders at multiple levels.The position combines strategic product ownership with hands-on collaboration across cloud contact center, CRM, analytics, and integration technologies.It offers an opportunity to drive meaningful digital transformation in a ... Click Apply to read the full job description.