ezCater is the #1 food tech platform for workplaces in the US. The company makes it easy for any organization to manage its food needs and order from over 125,000 restaurants nationwide. For workplaces, ezCater provides flexible and scalable solutions for everything from employee meal programs to one-off meetings, all backed by 24/7 service and business-grade reliability. For restaurant partners, ezCater helps grow their business by bringing them new high-value customers and large orders.
The Product Management team is looking for an experienced Senior Product Manager to focus on the post-order customer experience. In this position, you will own the product strategy and execution for post order, using data and research to develop hypotheses to improve the customer experience and increase retention and self-service. You’ll identify ways to encourage customer behavior that drives stickiness and creates benefits to the marketplace ecosystem, such as reviews, favorites, reward points redemption and reordering. ... Click Apply to read the full job description.