At Midi Health, we're not just building a company; we're reclaiming midlife for women as a new beginning. We're the leading force in midlife women's healthcare, providing expert-designed, clinician-delivered, and insurance-covered care that's changing lives. As a company founded by women, for women, we're dedicated to helping every woman embrace midlife as a powerful new chapter. Join us, and you'll be part of a team that embodies our core values every single day.
SENIOR PRODUCT MANAGER, COMMERCE: 📊🛒
Midi is seeking a Senior Product Manager to lead the evolution of our commerce infrastructure and operational systems. Customer health and prescription services are central to our mission and represent a primary revenue driver with significant untapped potential. As we prepare to expand our product offerings and unify the patient experience across varied categories, this role will be the critical link between our physical operations and our digital platform.
THIS JOB IS “HOT”: 🔥
You will not just be managing a storefront; you will be building the systems that allow our operations team to scale seamlessly while creating a high-value, lifetime experience for our patients. You will be the primary product lead for the "Store Product" vertical, focusing on the functionality, technical integrations, and internal tools that power Midi’s commerce engine.
BUSINESS IMPACT: 📈
- Scale Operational Infrastructure & Patient Experience: Design and build the internal systems and automation that enable our operations and clinical teams to manage growing volumes, while simultaneously owning the end-to-end checkout and post-purchase flows that drive long-term patient value.
- Drive Technical Integrations: Lead deep technical integrations with key pharmacy and fulfillment partners to ensure real-time data accuracy and a frictionless delivery experience.
- Expand Commerce Capabilities: Manage the rollout of new commerce functionality, including advanced payment systems and sophisticated recurring order management, to support a rapidly diversifying product portfolio.
- Cross-Functional Leadership: Partner as the primary product lead for Engineering, while working closely with Operations, Clinical, and Marketing to ensure our technical roadmap supports both business growth and clinical excellence.
WHAT YOU WILL NEED TO SUCCEED: 🌱
Required
- E-commerce Expertise (Product or Ops): 5+ years of professional experience in E-commerce, specifically within a Product Management and/or a deeply technical Operational role (e.g., Product Ops, E-com Ops). You must have a proven track record of managing the "pipes" of a digital store—including payments, SKU management, and fulfillment logistics.
- Operational Scale & Internal Tooling: Demonstrated experience building, implementing, or optimizing internal tools and systems (such as Zendesk or custom internal dashboards) that allow teams to scale efficiently.
- Technical Systems Fluency: Significant experi