Senior Product Manager, Agentic AI

ABOUT JERRY.AI http://Jerry.ai More than 80% of Americans own a car and see it as a fundamental necessity, yet the experience of owning one is stuck in the 90s. Every part of the user journey (shopping for a car, insurance, repairs, etc) is complicated, fragmented, expensive and time-consuming. At Jerry.ai http://Jerry.ai, we are building the first mobile app to manage it all. We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store and we have more than 5 million users! ABOUT THE OPPORTUNITY You will lead the evolution of our AI-powered customer experience and internal AI platform. Your challenge will be to own one of the most strategic areas of the company: how we leverage large language models, agents, and internal APIs to deliver best-in-class, automated customer support and operations. You will sit at the intersection of product, engineering, and applied AI, and require both strategic thinking and hands-on exploration with modern LLM systems. You will build and scale a sophisticated AI system that already includes: - A production-grade conversational AI experience automating >70% of inbound sales and service over chat and SMS - Human-