Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.
The first few weeks with Toast set the foundation for a restaurant’s long-term success. As Senior Product Manager, Onboarding you will help shape how thousands of restaurants successfully go live with Toast every year. Sitting at the intersection of product, operational processes, and the customer experience, you will identify the biggest friction points in onboarding and build intelligent, scalable solutions that help restaurants get live faster, reduce support burden, and ensure every customer starts their journey with confidence.
You will lead the development of intelligent onboarding capabilities that guide customers through setup, automate configuration where possible, and help teams proactively identify and resolve issues before they delay go-live. Your work will help Toast scale onboarding to every customer while maintaining a high-quality experience across segments, verticals, and geographies.
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