Who We Are
In August 2025, TELUS Digital https://www.telusdigital.com/ acquired GM2 https://www.gm2dev.com/, creating a combined firm to design and deliver transformative digital products and customer experiences through cutting-edge technology, strategic thinking, and a people-first culture.
With a global team across North America, South America, Central America, Europe, Africa, and APAC, we offer end-to-end expertise across eight core service areas: Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA & Test Engineering.
From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are — all backed by the secure infrastructure and scale of our multi-billion-dollar parent company.
Location & Flexibility
This is a hybrid role. This model requires the ability to work in a hybrid mode from our office in Buenos Aires (1 to 2 times/ week). Our office culture is designed to foster in-person innovation, collaboration, and connection with team members, local and visiting, from other global offices.
The Opportunity
The Senior Product Lead is a highly autonomous role with numerous opportunities to substantially impact our teams, clients, and company. You’ll blend core concepts of product ownership from Agile methodologies with a holistic product strategy and account management approach, incorporating technical expertise. You’ll use your expertise to understand our client’s needs, translate business requirements into actionable tasks for our development team, and collaborate with a diverse team of designers, strategists, developers, and test engineers to bring the client’s vision to life.
Responsibilities
- Build strong, trusting relationships with key client stakeholders, gaining credibility as a "trusted advisor"
- Lead client discussions around product vision and end-user needs
- Elicit requirements and manage complex requirement backlogs that consider multiple platforms
- Build a shared understanding of product requirements among all stakeholders (internal and external)
- Drive a strategic product roadmap that considers business value, technical lift, dependencies, and time and budget constraints
- Facilitate conversations around scope management and feature prioritization
- Collaborate with product designers to create best-in-class user experiences that are feasible and within technical constraints
- Run or assist in client journey mapping, user story mapping, and other product-oriented workshops
- Lead technical discussions with engineers to help define system architecture, and data flows to guide feature development
- Effectively leverage analytics and metrics data points to drive informed decision-making and enhance product strategies
- Analyze and interpre