Senior Product Designer (Customer Success)

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Product Designer (Customer Success) based in Spain. Join a remote-first product organization where you'll shape the future of the customer journey beyond the point of purchase. In this strategic design role, you will create seamless experiences across delivery, returns, repairs, replacements, and customer support while helping drive the evolution of AI-powered service experiences. Working alongside product managers, engineers, and cross-functional teams, you'll influence long-term product strategy, identify high-impact opportunities, and ensure consistency across complex ecosystems involving multiple partners. This is an opportunity to combine user-centered design, experimentation, and innovation to deliver meaningful improvements that enhance customer satisfaction and business outcomes.