This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior New Patient Coordinator based in Brazil. This is a remote opportunity for a customer-focused professional who enjoys building meaningful connections and guiding individuals through important decisions.The role focuses on engaging with prospective patients, understanding their needs, and helping them take the next step in their healthcare journey.You will combine communication skills, empathy, and attention to detail to create positive experiences from the first interaction.Working in a flexible, results-driven environment, you will manage inbound inquiries and provide personalized support through digital and phone channels.This position offers the chance to contribute to client outcomes while developing expertise in healthcare coordination, CRM tools, and consultative communication.It is an ideal opportunity for someone who values trust-building, independence, and meaningful conversations over traditional scripted support.