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Senior Manager, Product Design - Engagement

Discord
10 days ago
Full-time
Remote
Worldwide
Remote Other

Discord is used by over 200 million people every month for many different reasons, but there’s one thing that nearly everyone does on our platform: play video games. Over 90% of our users play games, spending a combined 1.5 billion hours playing thousands of unique titles on Discord each month. Discord plays a uniquely important role in the future of gaming. We are focused on making it easier and more fun for people to talk and hang out before, during, and after playing games.

The Engagement organization at Discord is focused on deepening user engagement and retentionβ€”ensuring that as we bring in new users, they stick around and make Discord an irreplaceable part of their daily lives. We work on Discord's core social systems: voice and messaging. Our mission is to drive repeatable mechanisms that increase engagement across both our core desktop gaming audience and emerging segments like mobile gamers.

We're looking for an experienced Senior Product Design Manager to lead a team of designers working on one of these strategic themes. You'll manage designers tackling challenges like making voice calls more discoverable and engaging, creating social feedback loops that keep conversations going, or ensuring Discord's foundational experiences remain world-class.

As a Senior Design Manager, you'll independently lead your team across a single domain, balancing strategic thinking with hands-on craft leadership. You'll work closely with cross-functional partners in Product and Engineering to translate Engagement's strategy into delightful user experiences, while developing your designers and maintaining Discord's high quality bar.


What You'll Be Doing

  • Develop a team of highly-engaged designers by coaching and instilling a sense of ownership and impact.
  • Provide direction and guidance of product designers' output, promote partnerships and design process.
  • Build close bonds with your corresponding engineering and product management leaders to influence product strategy and ensure world-class product execution.
  • Partner with Staff+ designers and XFN partners to define and refine the design portions of the roadmap, ensuring work is appropriately broken down and prioritized.
  • Set a strong pace for the team and foster a culture of quality by balancing holistic thinking with feature impact, cutting scope when needed without compromising quality.
  • Make sound first-principle decisions around resourcing and team composition, adapting to changing needs or tuning team dynamics.
  • Drive design excellence within your team and owned systems; mentor designers on user-centric thinkin