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Senior Manager, Product Design - B2B2C

Discord
17 days ago
Full-time
Remote
Worldwide
Remote Other

Discord is used by over 200 million people every month for many different reasons, but there’s one thing that nearly everyone does on our platform: play video games. Over 90% of our users play games, spending a combined 1.5 billion hours playing thousands of unique titles on Discord each month. Discord plays a uniquely important role in the future of gaming. We are focused on making it easier and more fun for people to talk and hang out before, during, and after playing games.

Our team’s mission is to create win-win-win solutions that drive success for players, game businesses, and Discord. We do this by building intuitive, scalable experiences that balance user needs with business goals, and by empowering teams to solve complex problems thoughtfully and effectively.

As our Senior Product Design Manager, you will report to the Senior Director of Product Design and lead a cross-functional team of product designers and user researchers. You are a strategic design leader who excels at defining what’s next, setting a long-term vision, and breaking that vision into clear, achievable steps teams can execute over time.

You bring a strong product mindset and consistently find the right balance between user value and business impact. You are comfortable operating in ambiguity, creating clarity and alignment across partners, and guiding teams toward focused, high-impact outcomes. You lead with empathy and accountability, holding a high bar for quality while enabling teams to do their best work across the full product lifecycle.


What You'll Be Doing

  • Set and own the design vision for your product area, aligning user needs, business goals, and long-term platform strategy
  • Lead, grow, and hire for a team of 3–5 designers and researchers, building a balanced, high-performing team to support current and future goals
  • Guide teams in solving complex product problems, helping them create intuitive user flows and systems grounded in user insight, business constraints, and technical realities
  • Partner closely with product, engineering, data science, and research leadership to shape strategy, define priorities, and drive aligned execution across the product lifecycle
  • Hold the team accountable to outcomes, ensuring design work contributes meaningfully to team goals and broader company objectives
  • Lead teams through phased execution, from early exploration and definition through launch, iteration, and scaling
  • Evolve team processes, rituals, and operating rhythms to create clarity, focus, and sustainable delivery
  • Provide clear, actionable feedback and foster strong critique practices, building