Senior Manager, Product Analytics

At ClickUp, we’re not just building software. We’re architecting the future of work! In a world overwhelmed by work sprawl, we saw a better way. That’s why we created the first truly converged AI workspace, unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI, empowering millions of teams to break free from silos, reclaim their time, and unlock new levels of productivity. At ClickUp, you’ll have the opportunity to learn, use, and pioneer AI in ways that shape not only our product, but the future of work itself. Join us and be part of a bold, innovative team that’s redefining what’s possible! 🚀



ABOUT THE ROLE:

This isn't a typical analytics role; this is a strategic leadership position designed for a builder with a deep-seated entrepreneurial and growth mindset.




We are looking for a Sr. Manager, Product Analytics to serve as a key strategic partner to our Product Leadership team. You will be the chief storyteller with data, responsible for cutting through the noise to answer our most critical question: "What should we build next and why?"




Your primary mission is to define what product metrics truly drive our business and to build an analytics function that empowers our Product Managers with the clarity, insights, and tools they need to make faster, smarter decisions. Your focus will be on the core product experience—understanding user behavior, feature adoption, engagement, and retention—to guide our product roadmap.


 


WHAT YOU'LL DO:

- Strategic Partnership: Work side-by-side with product leaders to define the North Star metrics and key performance indicators (KPIs) for the entire product organization.

- Data Storytelling: Translate complex data and user behavior into clear, compelling narratives and actionable recommendations. You will be the go-to person for explaining the "so what" behind the data to our product and executive teams.

- Define "What Matters": Lead the charge in identifying and evangelizing the core product metrics (e.g., feature adoption, user activation, engagement loops, and retention drivers) that align with our company's strategic goals.

- Empower Product Teams: Build and scale the product analytics function (people, processes, and tools) to provide PMs with self-serve dashboards, A/B testing frameworks, and deep-dive insights. Your team's success is measured by the success of our PMs.

- Lead & Mentor: Recruit, manage, and develop a world-class team of product analysts, fostering a culture of high performance, intellectual curiosity, and business impact.

- Champion Experimentation: Promote a growth mindset by embedding a culture of hypothesis-driven development, A/B testing, and data-informed decision-making across the product organization.

- Spearhead the Analytics Strategy for ClickUp AI: Be the product analytics owner for our most strategic features, including ClickUp AI and ClickUp Brain. You will define what success looks like, measure user enga