AI AT ZAPIER At Zapier https://zapier.com/about, we build and use automation every day to make work more efficient, creative, and human. So if you’re using AI tools while applying here - that’s great! We just ask that you use them responsibly and transparently. Check out our guidance on How to Collaborate with AI During Zapier’s Hiring Process https://zapier.com/l/jobs/ai-at-zapier, including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process - and when not to. Hi there! This role sits at the center of two things that matter a lot to Zapier right now: keeping ~800 Zapiens productive and secure, and building the identity and access controls enterprise buyers scrutinize. I'm looking for someone who wants to run IT as a product, not a help desk — someone who sees AI-first operations and zero-trust architecture as the standard, not a stretch goal, and who's excited to build the team that makes that the norm. Zapier is ~800 people, fully remote, and IT's first job is to keep the team productive and secure and to deliver a reliable, fast service, smooth onboarding and offboarding, and a great employee experience at scale. That sits on a backbone of iden... Click Apply to read the full job description.