Senior Manager, Enterprise Customer Success

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Manager, Enterprise Customer Success based in United States. This leadership role is responsible for scaling enterprise customer success operations and driving long-term value for strategic customers.The position focuses on building high-performing teams, creating scalable processes, and improving customer engagement across complex enterprise accounts.The successful candidate will establish operational frameworks, strengthen customer relationships, and help maximize retention and expansion opportunities.This role combines people leadership, strategic account management, process optimization, and cross-functional collaboration.The ideal leader is highly organized, data-driven, and passionate about creating exceptional customer experiences in a fast-growing technology environment.You will play a key role in transforming customer success practices into a repeatable, measurable, and impactful business function.