Senior Manager, Customer Success Management
HubspotjobsResumes must be submitted in English.
We are looking for a strategic, results-oriented AI-first leader to serve as Senior Manager of Customer Success (LATAM) at HubSpot, responsible for engaging, retaining, and growing our customer base across the LATAM ES and Mexico regions. This role will involve managing a group of 13-16 Customer Success Managers (CSMs) across multiple markets to ensure long-term customer retention and sustainable growth. You will lead by example, making data-driven decisions, fostering a high-performance culture, and driving the vision for the future of Customer Success at HubSpot.
You will be the key to scaling our business by empowering your team to be customer advocates and strategic partners. If you are passionate about driving customer outcomes, thrive in fast-paced environments, and excel at coaching teams, this is the role for you.
What You'll Do
Drive Revenue Retention and Growth: You will be accountable for the gross retention, adoption, and expansion of cust... Click Apply to read the full job description.